Business Coach | Rules for Good Customer Service - Business Coach Central West
Business Coach Mark Blume has built his own multi-million dollar businesses in regional NSW and can help your business achieve the results you have always dreamed. Mark works with business in Orange, Bathurst, Dubbo. Mudgee, Cowra, Young, Lithgow, Parkes & Forbes.
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The Real Reason Customers Buy from You

There are many reasons why customers choose to buy from a particular company and not others. If you have had a good harvest of late, maybe you should ask yourself what really drew customers to your products. Some just love the way you present yourself as a salesperson. Others are into technology and like the fact that you have embraced the same. It could be that your responsiveness leaves them with no choice it to buy from you. The reasons could be as many as there are potential customers in every market. Only the customers can tell the actual reasons why they prefer buying from you and not your competition. While you may have many desirable qualities, only the most outstanding will seal a deal for you.

Great marketing skills are also considered key in an attempt to secure customers. People focus on how you treat them as prospects even before they make the decision to buy from you. In this era, most of them will follow you on social media platforms and see what others say about you and your products. It could be that some were drawn to your colorful and well-done website. A lot of things come into play when it comes to marketing and securing market share for your business. Do not forget the small gestures that mean a lot to your customers. It could be attending annual meetings or even their social gatherings. All these and many more have contributed greatly in drawing customers to your business.

However, while there are many things that you can do to impress your customers, the most effective of the all is your personal presence. Being deliberate about your personal engagements with customers is the best marketing strategy. People want to feel your presence in their lives and know that you are part of them.


As an ActionCOACH and member of the International Coaching Federation, Mark has tools, resources and accreditation’s, which have enabled him1 to transform over 100 businesses and business owners’ lives including achieving an average of 50% growth in both revenue and profitability while creating an improved work life balance. Through our one to one programs I will help you create a plan, actions and time lines and hold you accountable to them, along with helping you to develop the necessary business skills TAKE THE NEXT STEP: For a discovery business assessment, call +61 26362 8970 or email leeblume@actioncoach.com.