We all know that goals are an integral part of business. They are what give us clarity, focus, make us accountable and increase potential, as individuals and as businesses. So, how do we go about setting business goals… You may have seen the TED Talk or read one of the books by...
If you want to increase your average dollar sale, it’s a really good idea to create a checklist or a questionnaire. Similar to add on selling, you simply run through a checklist with your client whenever they purchase a particular type of product. This list should, of course, be prepared in...
Emotional Intelligence (EI) or Emotional Quotient (EQ) was first conceptualised by psychologist Daniel Goleman in 1995 when he published a book introducing the world to the idea that being able to understand and manage emotions increases the chances for success. Essentially, Emotional Intelligence is about how aware of your own emotions...
“97% of the people who quit too soon are employed by the 3% of people who never gave up” As Small Business Owners, there is always a level of uncertainty. Grit and determination are core traits to get you through the tough times and we’ve certainly had some tough times lately....