Really try to understand what the customer wants. What is in it for them if they purchase your product or service. When you think like the customer, it shifts your viewpoint and you can focus on creat...
As some people are getting back to the office, there are still an incredible amount of people working from home. Restrictions may be easing, but for a good portion of the business community, flexible ...
At a time when many businesses are limited or shutting down, it can seem impossible to continue to make money during COVID-19. Despite the setbacks, there is still opportunity available. Businesses th...
We all know that goals are an integral part of business. They are what give us clarity, focus, make us accountable and increase potential, as individuals and as businesses. So, how do we go about sett...
If you want to increase your average dollar sale, it’s a really good idea to create a checklist or a questionnaire. Similar to add on selling, you simply run through a checklist with your client whene...
Emotional Intelligence (EI) or Emotional Quotient (EQ) was first conceptualised by psychologist Daniel Goleman in 1995 when he published a book introducing the world to the idea that being able to und...
“97% of the people who quit too soon are employed by the 3% of people who never gave up” As Small Business Owners, there is always a level of uncertainty. Grit and determination are core traits to get...
Processes and procedures are part of a larger system, and if you do not have the steps memorialized and reinforced throughout your business, the systems will break down. If your systems are missing cr...
